Please use the form below to submit an RMA request for a RED product. Please complete the form in full. As soon as we have received the RMA form, we will send you an RMA number by e-mail. Please enclose the RMA number in a clearly visible place with the return shipment.
Service contact
For your status enquiries regarding RED RMA requests, you can contact us as follows:
Telephone: +49 (0) 40 557 624 - 0
E-Mail: [email protected]
RMA Form for RED Repairs
Welcome to the largest workshop for professional equipment in Europe! With the fusion of Teltec and BPM into Teltec AG, the largest workshop for professional equipment in Europe has been created.
Leading manufacturers in the film and television industry have recognised our capabilities and trusted us to act as an authorised workshop in the European market.
As a RED customer, you are in the best hands with us - the years of experience with RED in sales & service have made us strong.
However, if your RED product has a defect, please provide us with the necessary information below:
You can find out here whether your device is still under guarantee.
